This tool, originally created so that iOS developers could test native apps on EDGE networks without leaving the comfort of their office, should be an essential part of your development toolchain. You’ll need to register for a free Apple developer account to download the tool, but that shouldn’t stop you.
It’s likely that you’re working on a fast network with low latency. This will skew your perception of how your site performs for a majority of the people who use your site. When you slow your Mac network down using the link conditioner, huge assets won’t load in an instant and you’ll start to feel someone else’s pain. Now try going an entire day using hotel Wi-Fi…
I quickly filed a Radar about the problem. This led to feedback from Apple that helped me understand why Gatekeeper rejected my app. The change in El Capitan has the potential to affect a lot of developers (including the big guys), so it’s time to share what I learned.
(If you’re one of those people that claims that “Radar never works”, then that last paragraph just proved you wrong.)
When I ran the spctl tool on El Capitan, I saw an “obsolete resource envelope” error:
This is a sign that there’s a problem with the code signature. In the past, this has been caused by a change to the signature version number (from 1 to 2). In El Capitan, the cause is more stringent code signature checks.
(Note that I also used the --raw option. According to the man page, “This is useful … to access newly invented assessment aspects that spctl does not yet know about.”)
The functional equivalent to spctl -a is the following codesign command. The --deep option checks any embedded code (such as the Sparkle framework.) Note that --strict is a new option in El Capitan (so new, that it’s not documented yet):
Gatekeeper is rejecting xScope because it thinks some files in Sparkle have been modified after the code signature was generated. This seemed unlikely since the frameworks are code signed during the copy build phase and our automated build process creates a ZIP archive just after the app bundle is created.
I dug around in the application package contents and saw the following:
Gatekeeper rejected the app because I’m using Sparkle 1.5b6. The framework has symlinks to paths on a Mac that I doubt Andy Matuschak uses anymore. That’s completely reasonable: those symlinks could just as easily point to something a lot more damaging than a non-existent directory.
The --strict option currently checks the validity of symlinks. You can point a symlink at a path in your own application package, /System or /Library, but nowhere else. The code signing rules also allow language translations to be removed, but if they are present they must be unmodified.
The quick fix for this problem was to remove the invalid symlinks; a new build passes the same check without any problems:
$ codesign --verbose=4 --deep --strict xScope.app
xScope.app: valid on disk
xScope.app: satisfies its Designated Requirement
A better solution is to update to a newer version of Sparkle. The project was dormant from 2008 to 2014, so many of us didn’t realize that the team behind the project is doing regular updates again.
Many of your customers will be downloading and running your app on the El Capitan public beta: you should do the codesign --deep --strict check on any new releases to avoid customer support issues. It’s also likely that a similar check will be performed for you when the Mac App Store eventually allows submissions for 10.11.
And let’s get together again when 10.12 is released! In the meantime, enjoy this new release of xScope on Apple’s new release of OS X.
Every Mac developer that uses iCloud has a dirty little secret:
They don’t fully test their software before they ship it to customers on the Mac App Store. It’s because Apple won’t let them.
iOS developers, on the other hand, can upload a build to TestFlight and use the app with the iCloud production servers to make sure everything is working great before it gets sent to the App Store for review.
Mac developers have never had access to TestFlight, either internally or externally. It’s “coming soon”, and until that day comes, there’s no way to test apps that use the iCloud servers. Which sucks for both the developer and the customer.
But wait, there’s more.
Apple is touting analytics as an awesome new feature for developers that use the App Store to distribute their creations. It’s a huge benefit to our businesses, but only when you’re selling solely on iOS. This feature is nowhere to be found on the Mac App Store. Again, it’s “coming soon”.
It doesn’t take a genius to see that Apple is doing something it rarely does: a half-assed job.
As developers, we completely understand how much work it is to announce these kinds of initiatives and get them working on multiple platforms. It’s not easy and takes a lot of resources. But it’s clear that these precious resources are not being allocated.
Apple needs to change its priorities for the Mac App Store or just shut the whole thing down. As it now stands, developers who are tired of being second-class citizens are making that decision for them and leaving on their own.
This is a pity because the Mac App Store is a great way for customers to download and purchase software. No one benefits from this half-assed job.
Updated July 23rd, 2015: I think the thing that bothers me most about this situation is the inequality. Mac developers aren’t getting the same value from the App Store as their counterparts on iOS. We all pay Apple 30% of our earnings to reach our customers, we should all get the same functionality for that fee.
The most common question I get about my Apple Watch is this: “Is it waterproof?”
Everyone from followers on Twitter to Laguna Beach lifeguards have noticed that I wear my watch while swimming and want to know how this new device holds up when it comes in contact with 71% of the Earth’s surface.
This report will explore how well the watch works when it’s exposed to water. I’ll also make some recommendations for Apple to improve the usability of its Workout app, especially when tracking water sports.
The first thing I wanted to know after the Apple Watch announcement was its water resistance. Swimming is my favorite way to work out, so I knew I’d want to use the watch in the water. But there wasn’t much information available other than Tim Cook saying he wore his in the shower.
Luckily, as the watch got closer to shipment, a key piece of information was published in the user guide:
Submerging Apple Watch is not recommended. Apple Watch has a water resistance rating of IPX7 under IEC standard 60529. The leather bands are not water resistant. Water resistance is not a permanent condition and Apple Watch cannot be rechecked or resealed for water resistance.
A little bit of research shows that “IPX7 under IEC standard 60529″ means the watch can be submerged in 1 meter (3.3 feet) of water for up to 30 minutes. That’s certainly more than a shower and perfect for the kind of swimming I do.
After the watch shipped, I discovered that I wasn’t the only person interested in the watch’s ability to be used during swim workouts. Ray Maker at the DC Rainmaker blog did a series of tests, including diving off a 10 meter (33 foot) platform and 40 meter (130 foot) pressure test. The Apple Watch passed these tests with flying colors, and along with the research below, I was convinced I wouldn’t have any problems. So far, that analysis has proven correct.
I suspect that the watch’s water resistance has been undersold by Apple just like battery life: it’s better to under-promise and over-deliver. Still, it’s a personal decision on whether you want to ignore Apple’s recommendation. You’re not likely to get much sympathy at any subsequent trips to the Genius Bar.
Now that we know the Apple Watch can go in the water, how does it work while submerged?
The First Problem with Water
Water and electricity don’t mix. Anyone who’s dropped an iPhone in the toilet knows this. But what is the cause?
On its own, water is an insulator which does not conduct electricity. You can drop any electronic device in 100% pure water and the only damage will be the components getting wet; everything will continue working, even while immersed.
The problem is that most water isn’t pure: the liquid we come into contact with every day is an electrolyte that conducts electricity. Minerals in the water, such as sodium chloride (salt), create an electrochemical reaction:
When electrodes are placed in an electrolyte and a voltage is applied, the electrolyte will conduct electricity. Lone electrons normally cannot pass through the electrolyte; instead, a chemical reaction occurs at the cathode, consuming electrons from the anode. Another reaction occurs at the anode, producing electrons that are eventually transferred to the cathode. As a result, a negative charge cloud develops in the electrolyte around the cathode, and a positive charge develops around the anode. The ions in the electrolyte neutralize these charges, enabling the electrons to keep flowing and the reactions to continue.
In effect, water is trillions of microscopic wires that can fry any electronics they touch.
Deionized water has a very low TDS and conducts at about 5.5 μS/m. Drinking water is about 1,000-10,000 times more conductive at 5-50 mS/m. Water in the ocean is about a million times more conductive at 5 S/m.
Chlorinated water, especially when coming from a salt chlorine generator, has mineral content (TDS) and conductivity that’s much higher than plain tap water.
The bottom line is that water in your public or residential pool, nearby beach, or even the tap in your bathroom can conduct electricity. And that has some major implications for the Apple Watch.
Don’t Touch Me There
Like other iOS devices, the Apple Watch uses a capacitive touchscreen. Using our bodies as a conductor, the screen senses changes in capacitance using an electrostatic field that surrounds the display. When you surround your body and screen with a conductive liquid, that dynamic is shot to hell.
Unless you’re swimming in distilled water, the touchscreen on your Apple Watch just won’t work.
You can see this effect for yourself quite easily: just put your watch in a glass of water and try to enter the passcode:
Interestingly, the San Francisco Bay Area has some of the cleanest municipal water in the United States. The water in Silicon Valley literally comes from a pure mountain stream that is free from sediments. Most of us aren’t so lucky: if you’re trying this test in Cupertino, try dissolving a little salt in the water first.
The touchscreen isn’t the only thing that stops working: the watch’s Force Touch feature is blocked by software.
Any pressure on the screen’s sensors is ignored unless there’s corresponding touch registered on the display. You can test this for yourself by placing an insulator between your finger and the watch’s screen (I used a wooden spatula.) No matter how hard you press, nothing happens until you remove the capacitance barrier.
We’ll explore the usability implications of these shortcomings after learning a little more about water.
Where the Rubber Meets the Water
The electrochemical process that causes conductivity in water also causes corrosion. Anyone that’s spent time in or around the ocean knows that anything coming in contact with sea water gets cleaned with fresh water.
So how does the Apple Watch hold up under these conditions?
Note: The following research is focused on the Apple Watch Sport. The other models use different materials for both the case and display face. I suspect most people who are interested in using their watch in water will own the Sport model. Also, experimentation is much easier to justify with the cheapest watch!
The case of my Sport watch is anodized Aluminium. The anodizing process causes a very thin (2-3 nm) protective layer to form. That layer is non-conductive, providing good electrical and corrosive protection. My multimeter shows over 6 MΩ of resistance between the speaker and microphone ports on the watch.
The protective layer is also very tough. My experience with the anodized case shows this is true: after several months of abuse, it’s still scratch-free.
Glass is also an excellent insulator: high-voltage power distribution uses glass and other ceramics to prevent current from passing through power lines to the ground.
Obviously, the Apple Watch is not a solid piece of anodized aluminium or Ion-X glass: there are gaps between these materials. In these spots, you’ll find CHOCK’s favorite material: Rubber.
Apple hasn’t said anything about this important material. For example, we don’t even know if it’s a natural or synthetic rubber. All we know is that it’s there: the teardowns of the Apple Watch by iFixIt provides some valuable insights.
You might think that rubber would be a weak point in the watch’s fight against the intrusion of water, especially when it’s highly corrosive salt water. It’s a weak point, but not for environmental reasons.
A study by the U.S. Navy, motivated by the use of natural rubber in torpedo launchers, examined the aging process in air and sea water. Their conclusion:
A severe deterioration of properties requires impracticably long time periods.
As any scuba diver can tell you, rubber has no problems with water as long as you follow one simple rule…
Make sure you rinse your equipment in fresh water after it has been exposed to salt water. As you’ve seen above, that includes a swimming pool.
I make sure to wash my watch thoroughly after every swim. It doesn’t take much to get the corrosive liquid off. If you’re working out, it’s likely that you have a bottle of water handy: a few splashes is all it takes. Don’t use a sports drink for this rinse: it contains the same harmful electrolytes you’re trying to get rid of!
Chances are also good that you’re going to take a shower after a workout. Just hold your wrist up to the shower head and you’re done!
One thing I’ve noted after getting out of the ocean is the digital crown feeling a little “gritty” while being turned. My guess is that some small grains of salt or sand are getting between the crown and the case body. This friction goes away as soon as I rinse the watch and underscores the importance of keeping it clean.
If you wear your Apple Watch in water, rinse it off when you get out.
Once you start getting in the water with your watch, you’re going to want to start tracking activity.
Unfortunately, the only category in the Workout app that can be used is “Other”: there are no indoor or outdoor swim workouts available. Given Apple’s cautious approach to water, that’s understandable.
The “Other” workout works like the other categories: you can set a calorie, time or open goal. Here are my swim workouts to date:
* This was a swim with friends, not a workout
The first few swims of the season are always a little tough: they’re short because my muscles burn out quickly. I’m also not swimming as hard, so fewer calories get burned. There is some variance in the readings due to water temperature: on cold days I swim harder for a shorter time (to keep the body’s core temperature up.) Missing days are because the water was below 67 °F and I don’t swim with a wetsuit.
You’ll also see in the next section that it’s hard to accurately time a swim. I rounded off to the half minute in the table above, but even then some measurements may be off by a minute or more.
I calculated the Cal/Min metric to check how consistent the workout tracking is in water. From what I see, the Apple Watch has no problem tracking activity in water. I haven’t seen the watch lose skin contact and lock during a swim workout; another good indicator that the heart rate sensor is staying put and doing its job.
The OLED display on the watch also works really well under water. The “wrist flip” to turn on the display sometimes won’t work, but pressing the digital crown is very reliable. Out of the water, the screen is readable, but just barely in bright sunlight (see the first photo above.)
Out Of Controls
The biggest problem with the Workout app is that it’s basically unusable while you’re in the water. As we’ve learnt, both the touch and force press controls stop working. There’s no way to pause the workout. You have to start the workout before getting in the water and stop after you’ve gotten a chance to dry off.
For an ocean swim, this screws up your timing: you don’t really start swimming until after you get beyond the surf break. If there’s heavy surf, this can take several minutes. Workout data is being collected while you’re standing and waiting for waves to clear.
This delay can also make it difficult to measure your progress: I know how long it takes to reach several landmarks along the coast. If a minute or two is added at the start, I have to mentally adjust the timer readings.
Another frustration in the Workout app caused by water: the movement of a conductive liquid can fool the app into registering a swipe that takes you from the timer to the calorie display. Sometimes you can tread water and blow on your watch and finger until a swipe is registered, but this is very disruptive to the workout.
With the arrival of native apps in watchOS 2.0, more advanced swimming apps are possible. The video below shows some very promising development:
This video is also a good demonstration of the difficulties swimmers have with a touchscreen. Pressing the digital crown is the only way to reliably interact with the device.
The only caveat here is section 13.1 of the app review guidelines:
Apps that encourage users to use an Apple Device in a way that may cause damage to the device will be rejected
Since using the watch in water is not recommended, Apple may choose to reject swimming apps. Given the inherent difficulties of using a capacitive display in an electrolyte, we may be waiting a long time.
And any good workout means that there’s going to be plenty of it. Your sweat glands love to pump out conductive electrolytes that are going to mess with your watch.
Even if you’re not in a swimming pool, you’ve probably experienced the Apple Watch’s erratic behavior during a heavy workout. If you haven’t, try wiping your finger across a sweaty brow and then interacting with the touchscreen.
Runners and cyclists, welcome to the swimmer’s world.
Sports drinks are a popular way to replace essential fluids lost during a workout. These drinks contain electrolytes, and as we’ve seen, they’re not good for your electronics. Keep these drinks away from your watch!
The Second Problem with Water
Water is heavy. At room temperature, it weighs in at about 62 pounds per square foot (9.8 kN/m³).
As you descend in water, all of the water above you exerts a downward pressure force. For every meter of water, there’s about 1.4 pounds per square inch (psi) of pressure. The deep sea research vessel, Trieste, gives you an idea of the extreme engineering challenges presented when there’s 35,797 feet of water above you.
We saw above that rubber is a hearty material when it comes in contact with corrosive liquids. The danger rubber faces in water is due to hydrostatic pressure; at 40 meters (120+ feet), about 57 psi is exerted. Imagine a seven year old child standing on the face of your Apple Watch: that’s about the same amount of pressure force on the watch.
Our bodies don’t feel the same pressures because we’re basically bags of fluids that equalize with the surrounding water. The pressure force is more pronounced in hard materials, such as those used in the Apple Watch. The softest material, rubber, is also the one most likely to fail because of its flexibility.
Ray Maker showed that the watch held up to 40 meters of hydrostatic pressure, but I still don’t feel comfortable diving with it. On recent dives at Molokini crater, my watch stayed at home. Besides the risk of blowing a gasket, there’s not much you’re going to be able to do with it at depth and my dive computer records much more valuable information (like how to keep me from dying.)
One downside to Apple Watch not participating in this water sport: my activity rings looked like I’d been resting comfortably all day, despite burning thousands of calories. Keeping your core temperature up, even in warmer waters, burns a lot of energy.
Now that we’ve seen how the Apple Watch handles water, let’s take a look at how Apple’s engineers could improve things.
Life Without A Touchscreen
The elephant in the room: the touchscreen doesn’t work reliably anywhere near water. The source can be the ocean, a swimming pool, or your own sweat. At the same time, the Workout app is heavily dependent on touch:
The only way to launch the Workout app is from the watch home screen. Siri won’t work because your iPhone doesn’t like to go near water!
Workouts are started by tapping, swiping and tapping again.
Workouts are stopped by force press, tapping, swiping or scrolling, and then tapping again.
All of these things are extremely hard to do when the screen is wet. I’m convinced Apple’s recommendation to not use the watch in water is because of the erratic behavior it causes.
My biggest complaint about the Workout app is its usability at the end of a workout. There is a lot of pressing and navigation at a time where your muscles are barely working, your whole body is moving as it tries to replenish oxygen in your lungs, and blood is rushing to your head. You’re not at your best, yet the app requires some significant mental and physical gyrations.
First, you have to force press to get the “End” button. If your hand is sweaty or wet, this action is difficult to trigger because electrolytes are defeating the touch sensor.
Then you have to remember that pressing “End” really isn’t the end of your workout. I’ve had to explain this behavior to more than one person who’s wondered why the activity isn’t displayed on their green ring.
It’s not obvious there’s a “Save” button because it’s at the end of a long list of data you couldn’t care less about at that moment (your main challenge is to stay upright!) If your hand is wet, getting to the end of that list means you have to use the digital crown, but fine motor skills are lacking, so even that’s hard.
Now you have two buttons to press: one is good, the other discards some data you worked very hard to get. These buttons are placed next to each other and your motor skills are impaired. If your hand is wet, you’ll have to tap several times, increasing the chances of destroying your data.
After you finally hit “Save” you get kicked back to the home screen. Just like when an app crashes.
Every time I’ve saved a workout, I immediately go back to the app to verify the data was recorded. I have no trust in the app even though it’s worked reliably for months.
Finally, after I’ve had a chance to rest, I have no way to look at the data collected during my workout. I have to wait until I get back to my phone before I can see how I did. (I don’t have my phone nearby because I don’t want it anywhere near water.)
Adding to these challenges is bright sunlight. The OLED display is beautiful and easier to read outside than an LCD display. But even though it’s better, the display is still hard to read during an outdoor workout.
Given Apple’s legendary secrecy, it wouldn’t surprise me if a lot of the watch’s development and testing was done in a gym. I find the display much more comfortable to use during an indoor cycle than an outdoor run.
Taptic feedback feels like a lost opportunity here. For a timed workout, give me a tap on the wrist at five minute intervals (which would also act as a nice reminder if you forget to end a workout!) Calorie-based workouts could give you feedback when you go above or below a target range.
These kinds of feedback mechanisms would benefit all kinds of workouts: you can focus on your workout more by looking at your watch less.
I can’t see Apple adopting another type of touchscreen sensor technology: capacitive devices work flawlessly in the vast majority of cases. But as we’ve seen, there are some very real problems during all types of workouts.
Going forward, the only solution I can see to these problems is some kind of physical button. Given the history of other iOS devices, I also don’t see Apple adding buttons to the case design.
Runners and cyclists don’t want to poke at their wrists to get a lap time or mark the end of a workout. It’s cumbersome and potentially dangerous to take your eyes off the road. Swimmers don’t even have the option of diverting their attention.
This situation reminds me a lot of the problem with a shutter switch on the iPhone. When your attention needs to be focused on framing your photo, finding a virtual button is counterproductive. A physical button is much simpler and more practical, even if it’s normally used to adjust the volume.
So why can’t the side button be used during a workout? A single click could start or pause the workout; a double-click could stop the workout. Maybe a triple-click could do something more advanced like a lap time.
Like taking a photograph, a workout is a special mode in your life. I can’t imagine a use case where you’d want to use Apple Pay during a workout. Likewise, sending a heartbeat to a friend during a workout would make them think something was seriously wrong with you. If you feel the need to text someone during a workout, you need to re-evaluate your strategy for good health.
Athletes have been using chronographs to track their progress since it was possible to put time in your pocket. I think it would be wise if Apple Watch took some cues from the physical interactions we use on a stopwatch.
In case you haven’t guessed by now, I love my Apple Watch. I find myself working out more and having a better understanding of my overall health.
I’m also thrilled that the watch is working so well with my favorite workout: swimming in the ocean. Despite some hiccups in functionality, I still get enough information to improve my performance and extend my goals.
I hope the information in this report will help others understand what the watch can and cannot do in the presence of water. I also hope my experiences will help Apple improve the watch’s capabilities for swimming workouts.
In the meantime, look for me and my Apple Watch here.
Apple is working on a lovely new system font for both iOS and OS X. We first saw the San Francisco font on the Apple Watch: we’ll soon be seeing it on all of Apple’s devices.
As a developer, there are often cases where we need to use the system font on web pages. Many times these pages are embedded in our apps and manage things like remote settings or documentation. In these contexts, matching the content to what the customer sees in their surrounding environment makes a big impact on the user experience. Think about how out of place an app feels when it displays Sparkle release notes in Lucida Grande while running on Yosemite.
We’ll soon be faced with a lot of surrounding content that’s displayed in San Francisco and will need ways to specify that same font in our CSS. It turns out that’s not a simple thing to do.
Traditionally, we’ve specified fonts explicitly. Something like this could be used to get San Francisco:
font-family: "San Francisco", "Helvetica Neue", "Lucida Grande";
Unfortunately, on a fresh install of OS X 10.11 (El Capitan) there’s no San Francisco font installed:
But it’s the system font, so how is this possible?
Apple has started abstracting the idea of a system font: it doesn’t have a publicly exposed name. They’ve also stated that any private names are subject to change. These private names all begin with a period: the Ultralight face for San Francisco is named “.SFNSDisplay-Ultralight”. To determine this name, you need to dig around in the font instances returned by NSFont or UIFont; it’s not easy by design.
The motivation for this abstraction is so the operating system can make better choices on which face to use at a given weight. Apple is also working on font features, such as selectable “6″ and “9″ glyphs or non-monospaced numbers. It’s my guess that they’d like to bring these features to the web, as well.
As a part of this abstraction, there’s now a new generic family name: -apple-system. The markup looks like this:
font-family: -apple-system, "Helvetica Neue", "Lucida Grande";
Unfortunately, it’s very poorly documented. Most of the information I’ve found about this name comes from the WebKit source code. It certainly feels like work-in-progress.
Another disappointment is that this generic family name only works in Safari. Of course you wouldn’t expect Google to support an “-apple” prefix, but the WebKit source also shows a -webkit-system-font. Since the latest version of Chrome is based on a fork of WebKit, it’s not surprising that it’s ignored by Blink.
Adding to the confusion, Safari on iOS has added system font styles that match the Dynamic Type feature. These keywords can be used on iOS 7 and later:
Since OS X doesn’t have a way to adjust type dynamically, these keywords are unavailable on the desktop (source). Of course, there’s no support in Chrome either.
Also note that these keywords won’t work in your font-family definitions; they only work when used with font. If you’d like to learn more about this functionality, these tutorials by the ChocolateScript developers and Thomas Fuchs are very helpful.
If you’re a designer or developer who works on Apple devices, chances are good that you’ve installed the San Francisco font manually. Don’t get fooled like I did: most of the folks that visit your site won’t have these fonts installed. Also, Apple’s license for San Francisco limits redistribution, so it can’t be used as a web font. (And you agreed to this license before downloading the font.)
So what’s a coder to do?
If you know that your content will only appear in an Apple browser or web view, the markup is pretty simple:
font-family: -apple-system, "Helvetica Neue", "Lucida Grande";
You’ll get the system font on the most current browsers and a fallback to Helvetica Neue or Lucida Grande on older systems.
If Chrome or another browser is a part of the picture, I’d suggest the following:
The “.SFNSDisplay-Regular” is the private font name for the regular face of San Francisco in the current beta release (remember, it can change at any time!)
The “system” generic family name doesn’t currently exist, but I’d encourage browser manufacturers to adopt this technique. It would be helpful for coders on all platforms. On Android, Roboto or Noto could be selected as needed. On operating systems like Windows, where the user can choose their system font, the automatic selection would make content fit in more easily.
The purple line of sample text displays correctly on both browsers using the “hybrid” hack I’ve shown above. That text will also display in Helvetica Neue on Yosemite (10.10) and Lucida Grande on Mavericks (10.9).
As Apple starts to roll out the new software releases that feature San Francisco, I hope the information presented here will be of help. Enjoy!
Updated July 12th, 2015: After some discussion with folks on the WebKit team, the preferred generic font name is “-apple-system”, not “-apple-system-font”; I’ve updated the post accordingly. Also, as I suspected, this change is very much a work in progress and the team is aware that there needs to be more documentation. They also reminded me that Chrome is now based on the Blink fork of WebKit, so I’ve clarified that as well.
Updated July 14th, 2015: Some folks have suggested using “sans-serif” to get the system font on El Capitan. My testing shows that all browsers on all versions of OS X render this generic font name in Helvetica (not Helvetica Neue.) Also many browsers give users ways to override this default font. I also updated the sample code so that it works better with Firefox.